Dear valued client, We are a tiny but mighty business, and you could not have purchased from a better company. We remain 150% committed to your satisfaction during this strange period of history. And, although we have been greatly affected - The King of Morocco has forcibly ordered all businesses shuttered, all shipping agents to stop shipping, and all artisans to stop working - we operate with no overhead. This means, our ship will continue to sail, as long as we have good, loyal clients like you, who support small businesses with an open heart and a bit of patience during the weeks ahead. We will never forget you and our obligation to you. And we will be very excited to see your rug completed and shipped to you the moment that things have normalized. You will not regret your patience once you see what we have created for you - custom hand-knotted luxury, an heir-loom quality masterpiece of traditional craftsmanship. On behalf of all of our weavers in the smallest but happiest villages of Morocco, I wish you, your teams, and your loved ones health and safety! Sunny greetings from Marrakesh and beyond, Amber

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Our rugs have a high production cost and are extremely labor intensive. We use highest quality wool, and pay fair trade wages to our skillful weavers. Unlike the major retailers who inflate their prices to "every-other-week-a-sale" levels so that they can then flood your inbox with almost daily reminders of their existence, we price our rugs competitively because we want every buyer who visits to be able to afford a custom rug. In the past, we have not offered discounts of any kind, but our prices are still 25 to 50 percent lower than any New York rug house offering similar services. And once things have normalized, we will return to this straight-forward and honest method of pricing. But for now, you want to know that the current sale means something. It is not the hollow bait of major retailers. If you had a custom rug in mind, take advantage of this rare and meaningful opportunity. The way that our rugs are made is true to the traditional centuries-old methods. We skip no steps in the creation — all aspects of the process are done by hand, with no automation at all. This is the major difference between rugs made by us in Morocco, and rugs made in India, just for example. The weavers go through a labor intensive process, whereby each strand of the pile is fitted and knotted by hand. Once the rug comes off the loom, it is put through an intensive wash process to soften and refine the wool. The last step is for the rug to dry in the Moroccan sun.